A: Yes, American Testing Laboratory is a certified International Safe Transit Association (ISTA) testing laboratory. Our current certificate may be viewed in our download section of our website.

A: Packages may be mailed via US postal service, UPS or Federal Express. Please overpack your samples in a larger carton so no “in transit” damage can occur. Also, customers have used commercial same day courier services or simply drop them off to the laboratory in person directly. We also offer a local pickup and delivery service.

A: Yes, we a have a loading dock offering easy access for LTL shipments. Please note: All LTL deliveries require an appointment.

A: Depending on the test, most tests can be completed within two weeks of receiving your test sample.

A: Yes, for a slight fee American Testing Laboratory can meet your timing requirements. This also applies to test report generation.

A: In general, you can expect to receive your test report within five (5) working days from completion of testing.

A: Yes, a typical sample test report may be viewed in our download section of our website.

A: You can call us, email us or simply fill out the online Request for Quotation (RFQ) form on our website.

A: Yes, we can accommodate you. Sometimes customers need to check if there test sample is functional during testing, we can aid you setup your equipment required to check operational status. Sometimes customers bring their own customers.

A: Yes, all testing and results are held in the strictest confidence.

A: Company check, major credit cards (additional fees apply), ACH payments and Zelle

A: After a quotation has been signed and/or your purchase order has been received and American Testing Laboratory resources have been allotted to your testing project, a 50% cancellation fee is accessed prior to starting testing and a 100% cancellation fee is accessed after testing has already started.